Why this exists
Arriving in an unfamiliar country can feel stressful out of proportion to how long it takes. Cape Town Flow aims to remove some of the guesswork from that first hour, so visitors can spend their first afternoon looking at the mountain instead of looking for a trolley.
The site focuses on Cape Town International Airport arrivals and the practical next steps: immigration, baggage, customs, onward transport and getting settled in Cape Town.
Who is behind the guide
The guide is written by someone who spent a career at Cape Town International Airport, rather than researching airport operations from the outside. Roles held there included:
- Information and access control
- Passenger Services Coordinator, responsible for the end-to-end passenger process
- Operations Coordinator, overseeing airport operations from opening to close and standing in for senior management during night shifts when they were not on site
That experience informs the practical, step-by-step way the arrival information is presented.
10-year airport service award
Recognising a decade at Cape Town International Airport
Airports Company South Africa presented this long-service award in May 2018, marking ten years at Cape Town International Airport. The airport career continued until 2021. The award is included as evidence of that experience; identifying details have been removed for privacy.
Independent information, not an official airport site
Cape Town Flow is an independent travel information resource. It is not Cape Town International Airport, Airports Company South Africa (ACSA), or a government tourism authority, and it is not affiliated with or endorsed by them. When we describe official procedures, we aim to check public information and update this site when details change. Always confirm current requirements with the responsible authority before you travel.
Cape Winelands Airport
Cape Town Flow also follows information about Cape Winelands Airport and its development. Its plans and operational status may change, so check official airport updates for current opening information, routes and services before making travel plans. The detailed arrival guidance on this site currently focuses on Cape Town International Airport unless a page says otherwise.
Looking ahead
The airport guide is the starting point for a broader Cape Town and Cape Winelands travel resource. The aim is to add useful destination guides and keep readers informed as Cape Winelands Airport plans develop. A companion app is also part of the longer-term vision.